Noise

[florian]

Hi,

my sheevaplug has arrived today 
but it makes an annoying noise 
It's a high pitch whistle that starts not too loudly but after a few seconds (~5) it's really loud (I can hear it several metres away) and annoying.

It doesn't sound normal.
Is it a known issue ? Can it damage the sheevaplug ?

Thank you.

[peter a]

I would say it`s the power supply which is making the noise ?.
I`ve had a switch mode power supply which made a very high pitch noise, but only inches way not metres, that is the sound of the power supply dying !!! I would say .

No, this is not normal , the sound from the sheevaplug should be very close to zero !!!

[florian]

Is this covered by the warranty ? Should I return the sheevaplug ?

[peter a]

I would say it`s not working correctly  ?
So ( I ) would get in contact with who I got the plug off, and return it.

[NewIT_Marcus]

It doesn't sound normal.
Is it a known issue ? Can it damage the sheevaplug ?

1. It's not normal.

2. No. First time I've heard of it.

3. It's not my area of expertise, but AFAIK it's more likely to be a power supply component than a computer board issue.

Regardless, you should contact jason@newit.co.uk (if you bought it from us) with your original order details.

[florian]

I sent two emails to jason@newit.co.uk (friday and tuesday) but I got no response.
Should I contact someone else at NewIT ?

[NewIT_Jason]

Hello Florain

I keep trying to reply but emails are being bounced back...

Can you send Just the SheevaPlug Back to us, so you keep the cables & CD, then we can test and either repair or replace.
Postal Address is here: http://www.newit.co.uk/index.php?id=16

Sorry for the delay

[florian]

I keep trying to reply but emails are being bounced back...

That's weird. I know my provider does graylisting but it's generally not a problem. I will contact my mail provider to see if your mail server is reported as a spam server and tell you what's wrong if it's the case.

Can you send Just the SheevaPlug Back to us, so you keep the cables & CD, then we can test and either repair or replace.
Postal Address is here: http://www.newit.co.uk/index.php?id=16

Sorry for the delay

Thanks for the instructions, I will send just the SheevaPlug tomorrow.